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Create an accountGeneral Terms & Conditions
1. Acceptance of Terms
Access to and use of the website www.naturdesign.ca or www.naturinterieurs.ca (the “Site”) are governed by these Terms of Use (the “Terms”). By browsing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Site.
These Terms apply to all users of the Site, including visitors, customers, and any transactions carried out through the Site.
2. Intellectual Property
All content available on the Site, including but not limited to text, images, photographs, illustrations, logos, graphics, and layout, is the exclusive property of NATUR interiors or is used with permission from the relevant rights holders. This content is protected by applicable intellectual property laws.
Any reproduction, distribution, modification, display, or use of the Site’s content, in whole or in part, for purposes other than personal and non-commercial use, is strictly prohibited without prior written consent from NATUR interiors.
3. Product Availability and Order Processing
NATUR interiors undertakes to process orders within a reasonable timeframe following payment confirmation. Preparation, shipping, or pickup times may vary depending on product availability.
When items are in stock, orders are generally prepared within 24 to 48 business hours. When items are not in stock, additional delays may apply. In such cases, NATUR interiors will notify you as promptly as possible.
NATUR interiors cannot be held responsible for delivery delays caused by third parties (including carriers or suppliers) or by circumstances beyond its control. However, we are committed to keeping you informed of any situation affecting your order.
4. Products Displayed on the Site
All products and services offered on the Site are subject to availability. NATUR interiors reserves the right, at any time and without prior notice, to modify product descriptions, specifications, prices, or to discontinue any product or service.
Product images and colors are displayed as accurately as possible. However, colors may vary depending on screen settings and devices. NATUR interiors cannot guarantee that the colors displayed on your screen will exactly match the actual product colors.
5. Prices
All prices displayed on the Site are in Canadian dollars (CAD) and are exclusive of applicable taxes, shipping fees, handling fees, and assembly costs, where applicable.
Full payment is required at the time of order. NATUR interiors reserves the right to change prices at any time without notice. The prices in effect at the time the order is confirmed shall apply.
6. Payment Methods
Orders placed on the Site may be paid using major credit cards (Visa, Mastercard) or any other secure payment method made available through PayPal.
To use a gift card for an online purchase, please contact our customer service team using the contact information provided on the Site.
7. Accuracy of Information and Errors
While NATUR interiors strives to ensure that all information on the Site is accurate and up to date, errors may occasionally occur, including errors related to pricing, descriptions, or availability.
NATUR interiors reserves the right to correct any error and to cancel any order resulting from inaccurate information, even after an order has been confirmed. If payment has already been processed, a full refund will be issued using the original method of payment.
8. Limitation of Liability
The Site is provided on an “as is” and “as available” basis. NATUR interiors makes no representations or warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
To the fullest extent permitted by applicable law, NATUR interiors shall not be liable for any direct or indirect damages arising from the use of, or inability to use, the Site, including but not limited to loss of data, loss of revenue, or business interruption.
9. Links to Third-Party Websites
The Site may contain links to websites operated by third parties. NATUR interiors has no control over these websites and assumes no responsibility for their content, policies, or practices.
10. Personal Information
The collection, use, and protection of personal information are governed by our Privacy Policy, which forms an integral part of these Terms.
11. Changes to the Terms of Use
NATUR interiors reserves the right to modify these Terms at any time without prior notice. The Terms in force at the time of use of the Site shall prevail.
Continued use of the Site following the posting of changes constitutes acceptance of those changes.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Québec and the applicable laws of Canada.
13. Contact Information
If you have any questions regarding these Terms of Use, please contact us using the information available on the Site.